Who owns my website? The domain, the hosting and the files
Your website is not one thing you own or don't. It is three: the domain (the address people type), the hosting account (the computer that serves the pages), and the site itself (its files, or the builder account it was made in). Each can sit in a different person's name. You own your website in practice when all three are in accounts you can sign in to, and the domain is registered to you or your business.
Why one website can have three owners
It happens quietly. A nephew registered the domain on his own card ten years ago. A designer put the site on her hosting plan because it was easier to manage. The pages were built in a website builder under the designer's login. Nobody did anything wrong, and the site has worked fine. The question only comes up when someone retires, a designer stops answering, or you want a new site and nobody can find the passwords.
So check the three pieces one at a time. Each has its own test.
Piece 1: the domain
The domain is the piece that matters most, because your email usually rides on it too. Losing the domain means losing the address on your van, your cards and every link anyone has ever shared.
To check it:
- Go to lookup.icann.org, type your domain (for example millcreekflorist.com) and click Lookup.
- Write down the registrar (the company the domain is registered with) and the expiration date.
- Go to that registrar's website and try to sign in with every email address you have used for the business.
- Once in, open the domain and look at the registrant or owner contact. It should be you or the business.
Most lookups hide the owner's name for privacy, so the sign-in is the real test. Who owns my domain? How to check walks through reading the lookup result in detail.
What owning it means: the registrant is you or your business, and the account it sits in is one you control.
Piece 2: the hosting
Hosting is the rented space where the website's pages live and get sent to visitors. Sometimes it is a separate company (Bluehost, SiteGround, DreamHost and many others); sometimes it is part of a website builder like Wix or Squarespace, and you never see it as a separate bill.
To find out who holds it:
- Follow the money. Search your bank and card statements for a yearly or monthly charge from a hosting company or website builder. If you find none, someone else is paying.
- Ask whoever built the site a plain question: "Which company is the site hosted with, and whose account is it in?"
- Check the domain's settings in the registrar account. The DNS records (the settings that tell the internet where your site and email live) point at the hosting company. Even if the names look technical, a support person at the registrar can read them for you.
What owning it means: the account is in your name, with your email as the login, or you have a written arrangement with the person who runs it, and a way to get the site out if that arrangement ends. Hosting is a service, not property. You can't hold it the way you hold a domain, but you can hold the account.
Piece 3: the site itself
This is the part owners assume is theirs and often isn't, or not in a form they can take anywhere.
- Website builders (Wix, Squarespace, GoDaddy's builder, Weebly): the site exists only inside the builder. You can't download it and run it elsewhere. Owning it means owning the builder account, so the site can't be switched off or held over you.
- WordPress on a hosting plan: the site is a set of files and a database. With hosting access, anyone can make a full backup and move it.
- A designer's own system: some agencies build on their own platform. Leaving them often means leaving the site behind.
Separate from the files are the words and photos. Text you wrote and photos you took are yours, and you can reuse them on any future site. Stock photos and designs licensed by a designer may come with conditions. Owning your website files and why it matters goes deeper into platforms and what a designer's contract can say.
What owning it means: you can sign in to the builder or hosting account, and you hold a copy of your own text and photos.
When someone else holds a piece
Most of the time the fix is a polite email, not a fight. People who set things up for you usually want to hand them over.
- The domain in a designer's account: ask them to move it to an account in your name at the same registrar, or to give you the transfer code so you can move it yourself. My web designer registered my domain: how to get it back covers what to do if they won't.
- Hosting in their account: ask whether they can move the hosting into your name, or give you a full backup of the site so you could move it.
- A builder site in their login: many builders let an account owner transfer a site to another account. Ask them to transfer it to yours.
- Someone who has left the business (an employee, a former partner): start with the registrar's support for the domain. The domain is the piece worth fighting for; the rest can be rebuilt.
Write the request down in an email, even if you also talk on the phone. It gives everyone a clear list, and a record if it gets slow.
What to get in writing next time
When you hire anyone to build or run a website, a few sentences in the agreement prevent most of these problems:
- The domain is registered in the business's name, in an account the business controls.
- The hosting or builder account is in the business's name, or the designer will transfer it on request.
- The business may have a full copy or export of the site at any time.
- Text and photos supplied by the business remain the business's.
- Logins are handed over when the work ends.
For anything contractual beyond that, a short check with your attorney is worth it.
What to do this week
- Look up your domain and note the registrar and expiry date.
- Sign in to the registrar, the hosting company and the builder, or find out who can.
- Search your statements to see who pays for each piece.
- Save your own text and photos in a folder you control.
- Send one email asking for anything held in someone else's account.
Once you know who holds each piece, changing any of them becomes your decision, and you can see your site rebuilt first before you move anything.